The California FAIR Plan

Job Openings

Take a look at positions posted below for availability and complete job descriptions.
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We wish you all the best in your career!

• A/P Staff Accountant (Hybrid)

  Position Summary

  The Staff Accountant is responsible for timely and accurate processing of invoices and payments. They will assist with maintaining fixed assets schedules and preparation of journal entries.

  Principal Duties & Responsibilities 

  • Process daily transactions in accounts payable (i.e. obtain approvals and issue checks).
  • Responsible for printing daily premium refund checks and monthly commission checks utilizing MHC check printing software.
  • Support timely and efficient accounts payable daily and month-end close processes.
  • Perform vendor maintenance in general ledger, including set up of payment locations and creation of new vendor request forms and/or change forms.
  • Responsible for maintaining proper filing of paid and unprocessed invoices.
  • Maintain and keep current W9 documents for Accounts Payable vendors.
  • Assist with calendar and fiscal year accounts payable close process in general ledger.
  • Responsible for monitoring company credit card, ensuring all transactions are approved with proper receipts submitted.
  • Process month end journal entry for credit card transactions
  • Process employee garnishment, broker garnishment and broker’s backup withholding.
  • Process and upload disbursements using Integration Manager (Great Plains).
  • Perform backup duties for, W-9 and 1099 reporting process.
  • Assist external auditors during audit time.

  Knowledge and Skill Qualifications

  • Bachelor’s degree or equivalent in Accounting.
  • 3 to 5 years of relevant work experience.
  • Excellent oral and written communication skills.
  • Proficient to advanced Microsoft Excel and Word skills.
  • Strong knowledge of Microsoft Dynamics Great Plains, including the Payables Module.
  • Motivated and result oriented.

  Apply

• Accounting Supervisor (Hybrid)

  POSITION SUMMARY

  The Accounting Supervisor oversees calculating, posting, and verification of financial data for use in maintaining accounting and statistical records. They ensure all analysis and reporting are accurate and prepared in compliance with accounting policies and procedures. They supervise accounting staff in the day-to-day operations of one or more accounting functions, including accounts payable, accounts receivable, ledger maintenance, revenue and asset accounting as well as associated analysis and reporting. The Accounting Supervisor establishes and implements productivity and quality standards and contributes to the development of processes and procedures.

  PRINCIPAL DUTIES & RESPONSABILITIES 

  •  Review and approve journal entries ensuring timeliness and accuracy.
  •  Review and approve reconciliation of financial accounts ensuring timeliness and accuracy.
  •  Ensure timely and efficient month-end, quarter-end, and year-end close processes.
  •  Review and approve account analysis to ensure variances are explained accurately.
  •  Maintains the integrity of accounting records by ensuring that staff complies with organization accounting policies and procedures.
  •  Ensure timely delivery of accurate documentation, reconciliations and reports to fulfill internal and external audit requests.
  •  Liaise with the bank and other parties as required.
  •  Assist in evaluation and implementation of improvements to streamline Accounting processes, including enhancements to general ledger software and billing system.
  •  Supervise and develop Accounting staff. Provide direction and guidance as needed to accomplish team goals.
  •  Responsible for annual review, counseling, and termination of Accounting Staff.
  •  Perform backup duties within the department as required.
  •  Adhere to Federal and State laws and regulation.
  •  Any other duties needed to help fulfill the Association’s Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

  SPECIFIC DUTIES & RESPONSIBILITIES (ACCOUNTING SUPERVISOR) – OPERATIONS

  • Supervise accounts receivable process (i.e. transmission and posting of cash receipts) and general ledger (i.e. approval of journal entries and general ledger maintenance), including maintaining accuracy of daily cash position.
  •  Handle and resolve escalated billing and accounts receivable matters promptly
  •  Supervise Premium Collections and report to management on resolution of pending accounts and write-offs.
  •  Assist management and Product team to recommend and implement new pay plans, including applicable fees, or changes to existing pay plans and/or fees as needed.

  EDUCATION AND EXPERIENCE

  The individual in this position must meet the following general requirements:

  •  Bachelor’s degree in Accounting or Business Administration or equivalent.
  •  1 to 3 years of supervisory experience
  •  3 to 5 years of relevant accounting experience.
  •  Intermediate to advanced Microsoft Excel and Word skills.
  •  Strong organizational skills, attention to detail, ability to prioritize and meet deadlines.
  •  Excellent oral and written communication skills.
  •  Strong knowledge of Microsoft Dynamics Great Plains desirable.
  •  Exposure to insurance systems and knowledge of insurance desirable.

  Apply

• Accounting Support Specialist (Hybrid)

  POSITION SUMMARY
  The Accounting Support Specialist investigates and provides answers on inquires received related to billing, premium payments application or other related billing matters for internal and external customers. Responsible for timely and accurate premiums receipts processing.

  PRINCIPAL DUTIES & RESPONSIBILITIES
  • Investigate, resolve, and respond to internal and external customers calls and emails regarding inquiries for policy status, payment remittances, return premiums, cancellations, reinstatements, etc.
  • Research, review and process unidentified/suspense/exception premium receipts.
  • Review, analyze and authorize premium disbursements timely.
  • Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the billing system are accounted for and credited correctly to bank accounts.
  • Responsible for sorting, prioritizing processing and recording premiums receipts received in house timely and accurately in billing system.
  • Prepare correction entries for keying errors due to payment misapplication and bank errors.
  • Maintaining proper documentation and filing of supporting documents.
  • Perform OFAC clearance and Premium Collections follow-up and resolution.
  • Perform back up duties as required.
  • Adhere to Federal and State laws and regulation.
  • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

  SPECIFIC DUTIES & RESPONSIBILITIES (ACCOUNTING SUPPORT SPECIALIST I)
  • Assists in completing moderately complex calculations and billing account analysis.
  • Create and track pending items (i.e. unidentified, suspense, exception items).

  EDUCATION AND EXPERIENCE

  • High School Diploma required.
  • Accounting course preferred.
  • 0 to 1 years accounting work experience required (Accounting Support Specialist I).
  • Exceptional typing and 10key by touch skills required.
  • Excellent oral and written communication.
  • Intermediate Excel and Word skills.

  Apply

• Broker Relations Manager (Remote)

  POSITION SUMMARY

  The Broker Relations Manager will liaison with the Executive Staff and partner with external partners. Leading large strategic communication and training initiatives, the Broker Relations Manager owns the creation, execution and management of the Association’s external partner success strategy. This role will be responsible for external communications and training and serve as the liaison between external brokers, broker support partnerships and the Chief of Staff to President.

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Create, lead and execute on external success strategy for the Association, including communication and training.
  • Lead large strategic initiatives to support brokers and consumers collaborating with the Sr. Staff in the definitions of project scope and goals.
  • Create and execute communication and training tactics including delivery and implementation.
  • Develop, own and manage external relationships to support strategy and success.
  • Coordinate assigned staff and organizational resources to complete deliverables on time and within budget.
  • Serve as initial contact for strategic external initiatives and recommend program enhancements or redirection to meet project goals.
  • Identify and promote best practices to streamline current and proposed processes.
  • Lead project teams as needed to achieve business goals.
  • Set goals, measure the performance of strategies, tactics and improve performance.
  • Organize and prioritize critical issues and required information for the Chief of Staff to President.
    Adheres to Federal and State laws and regulation.

  EDUCATION AND EXPERIENCE

  • Bachelor’s degree in business or similar field required.
  • 5+ years’ experience in strategic development, business management, or strategic marketing providing operational support for executive level positions.
  • 3+ years as a manager or higher,
  • 3+ years of experience in communication and training.
  • 3+ years working directly with broker representatives in a financial, marketing or sales related market vertical.
  • Experience leading complex, cross functional strategic and/or technology projects, preferably in an insurance setting.
  • Knowledgeable of property insurance principles
  • Proven communication skills, verbal and written with.
  • Experience creating executive level presentations and presenting to large audiences; virtually and in person.
  • Demonstrated planning and organizational skills and experience managing multiple tasks and priorities in a fast paced and demanding work environment.
  • Safe Agile and / or PMP certificate a plus.

  Apply

• Commercial Property Examiner (Remote)

  POSITION SUMMARY

  The Commercial Property Examiner reviews, evaluates and processes complex commercial insurance claims and makes recommendations for resolution.  Additionally, this role will examine and authorize commercial insurance claims investigated by independent adjusters. Lastly, the commercial property examiner will review claim forms and other records to determine insurance coverage, ensuring payment recommendations and settlements have been made correctly.

  PRINCIPAL DUTIES & RESPONSIBILITIES 

  • Manage a caseload of commercial property claims from assignment through resolution.
  • Examine commercial claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
  • Review and adjust commercial loss reserves, correspondence, reports, verify coverage and authorize payments submitted by independent adjusters.
  • Collaborate with internal personnel and/or legal counsel on claims involving litigation.
  • Investigate, evaluate, and adjust claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
  • Verify and analyze data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
  • Maintain compliance with the Department of Insurance and Company procedures.
  • Identify fraud or illegal activity indicators and follow internal processes to refer the claims to the appropriate personnel for follow up.
  • Promptly negotiates settlements ensuring the settlement reflects the insured losses while confirming the insurer is protected from invalid claims.

  KNOWLEDGE & SKILL REQUIREMENTS

  • Bachelor’s degree or equivalent.
  • 5+ years of property claims adjusting experience, including 2+ years commercial property claims preferred.
  • Excellent oral and written communication skills.
  • Working experience with MS-Office (especially Word and Excel).
  • Comprehensive understanding of policy contract/statutes and claims processes.
  • Certified in CEA and Fair Claims Settlement Practices.

  Apply

• Communication Specialist (Remote)

  POSITION SUMMARY

  The Communications Specialist will implement programs that optimize internal and external communications. Executing the Associations communication strategies, the Communications Specialist will be responsible for producing and delivering internal communications as needed and act as a key liaison to the Manager of Broker Relations to support external communication success.

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Serve as contact for communication-based strategic initiatives and recommend program enhancements or redirection to meet project targets.
  • Identify and promote best practices to streamline current and proposed communication processes, delivery methods and related technology.
  • Create and deliver presentations and educate teams, executives about Association and industry news and updates.
  • Support large strategic communication initiatives, collaborating with the Sr. Staff in the definitions of project scope and goals.
  • Manage the content for the cfpnet.com website, working with business owners to keep content and messaging consistent with branding and style guidelines.
  • Set goals, measure the performance of strategies, tactics and improve performance.
  • Organize and prioritize critical issues and required information for the Chief of Staff to President.
  • Adheres to Federal and State laws and regulations.
  • Any other duties needed to help fulfill the Associations Mission, abides by the Association’s Values, and fulfills the Association’s Strategic Objectives.

  EDUCATION AND EXPERIENCE

  • The individual in this position must meet the following general requirements:
  • Bachelor’s degree required.
  • Experience leading complex communication strategy for large, cross functional strategic and/or technology projects, preferably in an insurance setting.
  • Knowledge of property insurance principals a plus.
  • 1+ years’ experience in communication
  • Demonstrated planning and organizational skills and experience managing multiple tasks and priorities in a fast paced and demanding work environment.
  • Safe Agile and / or PMP certificate a plus.

  Apply

• Contract Management Specialist (Remote)

  POSITION SUMMARY

  The Contract Management Specialist develops and manages vendor contracts and service level agreements. This position oversees the vendors’ day-to-day operations, identifies training needs, tracks contract termination or extension dates, and tracks performance. This position is also responsible for the development, implementation, and management of a contract management inventory system to track all contracts across the Association.

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Develops and maintains database for organizing contracts and tracking key terms and dates
  • Tracks contracts to ensure milestones are met
  • Tracks contracts to ensure appropriate contract terms are included and inappropriate contract terms are deleted
  • Tracks contracts to ensure business units have sufficient time to determine whether to renew or terminate
  • Negotiates basic contract terms with vendors
  • Identify, develop, and implement a contract management inventory system for the Association
  • Maintain and manage inventory of all contracts across functions within the Association
  • Coordinate with internal clients to review all contracts, provide recommendations on language and terms, and finalize contracts
  • Ensures compliance with relevant laws and regulations
  • Develops and maintains standard metrics of vendor performance
  • Develops and maintains standard metrics for monitoring vendor bills and policies
  • Maintains strategic relationships with existing and new vendors to service immediate and emerging needs
  • Conducts monthly audits of service level agreements, with a focus on quality management and process improvement
  • Acts as the California Earthquake Agency liaison
  • Purchase goods or services that meet the quantity and quality expectations of the organization
  • Stays up to date on industry trends and new products
  • Compares available goods with industry trends to determine appropriate pricing
  • Manages the procurement of products and services
  • Analyzes and evaluates supplier performance
  • Develops and maintains supplier relationships
  • Coordinates with other departments

  EDUCATION & EXPERIENCE

  • Bachelor’s degree or equivalent
  • 3-5 years work experience in contract management or similar role
  • Strong preference for prior insurance industry experience
  • Strong verbal and written communication skills are required
  • Demonstrated ability to plan, delegate and evaluate progress toward goals is necessary for managing these projects
  • 4+ years managing and negotiating vendor contracts
  • Demonstrated communication skills, both verbal and writing skills
  • Proficient with Microsoft Office Suite of Products
  • Outstanding negotiation and interpersonal skills

  Apply

• Customer Service Manager (Remote)

  POSITION SUMMARY
  Manages the Customer Service staff by overseeing and assessing staff activities to achieve optimal service level objectives. They monitor activities of the customer service team and provide real-time monitoring of; average speed of answer (ASA) during low and peak times, average length of calls, quality resolution of calls and call reporting analytics that can be explained to staff and management. The Customer Service Manager should be keen on identifying performance opportunities, training needs for all staff with an eye towards continuous improvement. They will hire, train, succession plan and coach Customer Service Reps (CSRs).

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Manage and lead the Customer Service Department
  • Hire, train, coach, and lead CRSs.
  • Train new CSRs on the systems, policies, processes, procedures and other skills necessary optimize and enhance their jobs.
  • Perform real time monitoring of call queues, number of online CSRs available and wait times within Shoretel phone
    system ensuring high levels servicing and responding immediately to unfavorable call trends.
  • Monitor the amount of time that CSRs are off line each hour maximize desirable ASA trends.
  • Handle and resolve escalated calls to reasonable conclusions.
  • Answer staff questions, provide direction, diffuse difficult situations and handle issues that cannot be fielded by staff.
  • Provide weekly reports to management on call center metrics with actions.
  • Maintain the customer service team schedule and attendance records.
  • Conduct quality call audits and provide feedback to CSRs.
  • Ensure staff members are achieving desired service levels requirements, inspire to improve and invoke performance management when needed.
  • Prepare reports by analyzing call center data to improve processes, ensure resources are properly allocated, and
    maximize efficiency and customer experience.
  • Performs additional duties or special projects as assigned.
  • Adhere to Federal and State laws and regulation.
  • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

  EDUCATION AND EXPERIENCE

  The individual must meet the following requirements:

  • Bachelor’s degree preferred.
  • 5 years of problem-solving, supervisory and management experience preferred.
  • Strong leadership abilities to develop, direct and motivate employees.
  • Thorough understanding of general insurance concepts relating to property exposure and risk analysis.
  • Operational, Underwriting, Claims and Billing business acumen helpful.
  • Excellent computer skills including Word, Excel and PowerPoint.
  • Strong organizational skills to manage and prioritize projects.
  • Strong presentation and communication skills (verbal and written).
  • Strong interpersonal skills and experience working in a team environment.
  • Proven experience working in or supervising high volume customer interaction phone activities.
  • Familiarity to service level agreements and call center phone system monitoring and phone data analytics.
  • Exempt employee status business experience.
  • Some compliant handling experience.

  Apply

• Customer Service Representative (Remote)

  POSITION SUMMARY
  The Customer Service Representative (CSR) is an individual who provides information to callers regarding payment or policy status as well as correspondence received from the FAIR Plan. In addition, the CSR provides assistance to those who come to the front desk and handles agency licensing transactions, as applicable. This person displays a high level of courtesy in providing a satisfactory response to customers or brokers.

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Answers incoming calls and assists callers with inquiries. Examples include but are not limited to: new business (quotation/payment status); renewals (payment/issuance status); endorsements (processing status/evidence of
    insurance requests); inspections; deficiency letters; cancellations/non renewals; and CEA (payment/policy/quotation
    status).
  • Performs daily assigned work with primary emphasis on call center activities.
  • Researches and resolves customer or broker questions/problems.
  • Handles agency licensing tasks (registering new brokers, address changes, agency mergers, etc.).
  • Follows up with other departments to resolve problem files.
  • Inputs data in a desktop database for all incoming calls.
  • Assists customers at the front desk when necessary.
  • Handles agency licensing tasks (registering new brokers, address changes, agency mergers, etc.).
  • Distributes faxes and other correspondence to the department.
  • Facilitates the processing of evidence of insurance requests as required.
  • Participates in individual and group training designed to improve service.
  • Performs additional duties or special projects as assigned.

  EDUCATION & EXPERIENCE

  • High school diploma and basic computer skills required.
  • 1 year of insurance experience (coverage knowledge) and customer service / call center experience required.
  • Exhibit good communication skills with emphasis on phone skills.
  • Demonstrate good interpersonal skills (both internal and external) and work well in a team environment.
  • Perform slightly varied moderately complex tasks.
  • Exercise occasional decision making and judgment.
  • Perform tasks with minimal supervision.
  • Sound decision making skills.
  • Bilingual (English/Spanish) preferred.

  Apply

• Customer Service Supervisor (Remote)

  POSITION SUMMARY

  The Customer Service Supervisor will work in alignment with the department manager to foster an environment of World Class Service by overseeing and assessing staff activities to achieve optimal service level objectives. This person will serve as a training resource for the department, assist in monitoring the department’s daily work and the overall quality of the CSR’s phone calls. The Customer Service Supervisor should be keen on identifying performance opportunities and training needs for all staff with an eye for continuous improvement. The supervisor will take part in hiring, training, and CSR development.

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Evaluates, coaches, and leads CSR’S in accordance with customer service processes and procedures.
  • Assist the Customer Service Manager to manage and lead the Customer Service Department.
  • Hire, train, coach, and lead CRSs.
  • Train new CSRs on the systems, policies, processes, and procedures.
  • Perform real time monitoring of call queues, ensuring high level service and responding to unfavorable call trends.
  • Monitor the amount of time that CSRs are offline each hour and maximize desirable ASA trends.
  • Handle and resolve escalated calls to reasonable conclusions.
  • Answer staff questions, provide direction, diffuse situations and handle issues that cannot be fielded by staff.
  • Provide weekly reports to management on customer service metrics with recommended actions.
  • Maintain the customer service team schedule, attendance records, and assist in payroll.
  • Conduct quality call audits and provide feedback to CSRs.
  • Ensure staff members are achieving desired service levels requirements, inspire/motivate staff, and initiate performance management steps when needed.
  • Prepare reports by analyzing call center data to improve processes.
  • Performs additional duties or special projects as assigned.

  EDUCATION & EXPERIENCE

  • 3 years of Customer Service supervisory experience.
  • College degree is preferred.
  • 3 years of Insurance experience preferred.
  • Working experience with MS-Office (advanced Microsoft Excel skills -pivot tables, charts, data validation).
  • IVR management skills
  • CCaaS experience management skills
  • Excellent written and verbal communication skills

  Apply

• Large Loss Property Examiner (Remote)

  Position Summary

  The Large Loss Property Examiner reviews, evaluates and processes complex insurance claims and makes recommendations for resolution. They will examine, and authorize insurance claims investigated by independent adjusters. In addition, they will interact with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

  Principal Duties & Responsibilities 

  • Manages a caseload of high complexity property claims from assignment through resolution.
  • Examines high complexity claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
  • Reviews and adjusts large loss reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
  • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders
  • Reviews and prepares accurate and complete professional correspondence to policyholders and others. Communicates to adjusters and/or others involved to secure missing information.
  • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
  • Leads a team of independent desk examiners as assigned during Catastrophe and /or high claims volume time periods.
  • Collaborates with assigned internal personnel and/or legal counsel on claims involving litigation.
  • Investigates, evaluates, and adjusts claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
  • Verifies and analyzes data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
  • Maintain compliance with the Department of Insurance and Company procedures.
  • Identify fraud or illegal activity indicators and follow internal processes to refer the questionable claim to the appropriate personnel for follow up.

  Knowledge & Skill Qualifications

  • Bachelor’s degree or equivalent.
  • 5+ years of property claims adjusting experience, including 2+ years adjusting large loss property claims.
  • Excellent oral and written communication skills.
  • Working experience with MS-Office (especially Word and Excel).
  • Comprehensive understanding of policy contract/statutes and claims processes.
  • Certified in CEA and Fair Claims Settlement Practices preferred.

  Apply

• Large Loss/Commercial Property Examiner (Remote)

  Position Summary

  The Large Loss/Commercial Property Examiner reviews, evaluates and processes complex residential and commercial insurance claims and makes recommendations for resolution. They will examine and authorize insurance claims investigated by independent adjusters. In addition, they will interact with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

  Principal Duties & Responsibilities 

  • Manages a caseload of high complexity residential and commercial property claims from assignment through resolution.
  • Examines high complexity residential and commercial property claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
  • Reviews and adjusts large loss reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
  • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders.
  • Prepares accurate and complete professional correspondence to policyholders and others. Communicates to adjusters and/or others involved to secure missing information.
  • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
  • Leads a team of independent desk examiners as assigned during Catastrophe and /or high claims volume time periods.
  • Collaborates with assigned internal personnel and/or legal counsel on claims involving litigation.
  • Investigates, evaluates, and adjusts claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
  • Verifies and analyzes data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
  • Maintain compliance with the Department of Insurance and Company procedures.
  • Identify fraud or illegal activity indicators and follow internal processes to refer the questionable claim to the appropriate personnel for follow up.

  Knowledge and Skill Qualifications

  • Bachelor’s degree or equivalent.
  • 5+ years of property claims adjusting experience, including 3 to 4 years adjusting large loss & complex commercial property claims.
  • Excellent oral and written communication skills.
  • Working experience with MS-Office (especially Word and Excel).
  • Comprehensive understanding of policy contract/statutes and claims processes.
  • Certified in CEA and Fair Claims Settlement Practices preferred.

  Apply

• IT Business Systems Architect (Remote)

  POSITION SUMMARY

  The IT Business Systems Architect will be responsible for designing and implementing scalable and efficient IT systems and solutions that meet the organization’s business needs. This role involves collaborating with stakeholders to understand their requirements and translating them into technical specifications. The IT Business Systems Architect will play a crucial role in optimizing the organization’s IT infrastructure for performance, reliability, and security.

  PRIMARY DUTIES & RESPONSIBILITIES

  • Collaborate with business stakeholders to understand their requirements and objectives.
  • Design and architect IT systems and solutions to meet business needs, ensuring scalability, reliability, and security.

  • Develop technical specifications and architectural diagrams for proposed solutions.
  • Evaluate existing systems and infrastructure to identify areas for improvement and optimization.
  • Research emerging technologies and trends to recommend innovative solutions.
  • Lead cross-functional teams to implement IT projects and initiatives.
  • Provide technical guidance and support to development teams during the implementation phase.
  • Conduct regular reviews and assessments of IT systems to ensure alignment with business goals and industry standards.

  • Stay informed about industry best practices, standards, and regulations related to IT architecture.
  • Collaborate with other IT teams to ensure seamless integration and interoperability of systems.

   

  EDUCATION & EXPERIENCE REQUIREMENTS

  • Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s degree preferred).
  • Proven experience as a systems architect or similar role, with a strong background in designing and implementing IT solutions.

  • In-depth knowledge of enterprise architecture principles, methodologies, and frameworks.
  • Proficiency in system design tools and technologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.

  • Project management experience is a plus.
  • Industry certifications (e.g., TOGAF, CISSP) are desirable.

  Apply

• Staff Accountant (Remote)

  POSITION SUMMARY

  The Staff Accountant will maintain financial procedures and record financial transactions for assets, liabilities, income and expenses. The Staff Accountant also ensures financial compliance through preparation of reports and financial statements.

  PRIMARY DUTIES & RESPONSIBILITIES

  • Prepare, process and post journal entries timely and accurately.
  • Assure that financial accounts are reconciled timely and accurately.
  • Support timely and efficient month-end, quarter-end, and year-end close processes.
  • Perform account analysis to identify and explain variances.
  • Maintaining proper documentation and filing of supporting documents, including approvals.
  • Assist with internal and external audit requests.
  • Liaise with the bank and other parties as required.
  • Perform backup duties within the department as required.
  • Adhere to Federal and State laws and regulation.
  • Any other duties needed to help fulfill the Association’s Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

  SPECIFIC DUTIES & RESPONSIBILITIES (STAFF ACCOUNTANT I) – PREMIUM ACCOUNTING

  • Prepare, process, and reconcile daily and monthly accounts receivable journal entries.
  • Process daily accounts receivable pending (suspense and unidentified payment) items ensuring appropriate application to policies and unapplied funds are returned to customers timely.
  • Review, recommend and process accounts receivable items for collections per FAIR Plan policies.
  • Assists with the design, testing and implementation of billing processes that ensure timely and accurate billing of customers.
  • Perform user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects. Follows uniform testing procedures. Documents results and uses designated systems and tools to track and communicate outcomes. Performs follow-up rounds of testing as needed.
  • Investigates and resolves billing system discrepancies and errors.
  • Collaborate and communicate with other departments to ensure billing accuracy.
  • Ensures that invoices accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations.
  • Identify and recommend opportunities for improvements to billing policies and procedures.
  • Prepare and present analytical reports to identify trends, inefficiencies, delinquent accounts, and other relevant metrics.
  • Monitor billing invoices and forms generation cycles and alert management of failures.
  • Responsible for ad hoc customer billing and responding to customer inquiries regarding bills.

  EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent in Accounting or related field.
  • 0 to 3 years of relevant work experience. (Staff Accountant I).
  • Knowledge of systems and processes related to treasury and financial management.
  • Strong analytical and problem-solving skills.
  • Strong attention to detail and ability to operate with a high degree of accuracy.
  • Strong initiative, organizational skills and ability to self-manage while remaining flexible to changing tasks and priorities.
  • Excellent Typing skills and 10 Key by touch.
  • Microsoft Office suite experience required; strong Excel skills preferred.
  • Microsoft Dynamics GP experience preferred.
  • Insurance background a plus.

  Apply

• Underwriting Assistant (Remote)

  POSITION SUMMARY

  The Underwriting Assistant is an individual who must apply basic underwriting skills to assure that new business applications, endorsement requests, and inspections meet program criteria and underwriting requirements.  He/she performs duties within the underwriting rules and procedures established by the Underwriting Management.

  PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Reviews new business applications for eligibility and completeness and declines applications that do not meet FAIR Plan underwriting requirements.
  • Applies available underwriting tools to guard against adverse risks.
  • Makes underwriting decisions according to the FAIR Plan’s underwriting rules.
  • Assists Underwriters in review of endorsement referrals, inspections and other underwriting correspondence.
  • Handles referrals from other departments.
  • Performs supportive office functions relevant to underwriting operations.
  • Researches and resolves daily problems.
  • Applies knowledge of insurance principles and coverages.
  • Performs other duties as assigned by the Underwriting Supervisor, Underwriting Manager or The Vice President of Underwriting and Product Management.

  EDUCATION AND EXPERIENCE

  • FAIR Plan experience a plus.
  • Prior insurance experience and coverage knowledge preferred.
  • High school diploma and basic computer skills required.
  • Possess good verbal and written communication skills.
  • Demonstrate good interpersonal skills (both internally and externally) and work well in a team environment.
  • Perform repetitive and slightly complicated tasks.
  • Exercise good decision-making and judgment.
  • Perform tasks with minimal supervision.
  • Pays attention to details and follows guidelines.

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